Utah Endorsements

The New Car Dealers of Utah Association Board has voted unanimously to utilize VEKTR ®, the leader in web and
mobile based Performance Management software, as the recommended platform for its “Best Practices & Risk
Management” dealership program. VEKTR® is flexible and customizable allowing each dealership to manage their
individual nuances, yet the program has been developed with a standardized offering of many accepted departmental
industry “Best Practices & Risk Management”, processes and procedures, thus enhancing dealership operational
efficiencies and loss prevention.

In addition to departmental operational “Best Practices” the program is capable of tracking and reporting critical
safety, risk management, and other required regulatory dealership compliance. As VEKTR® is executed effectively in
the dealership it automates management processes, improving performance and protecting the dealership profits.

The following statements are from some who have been directly involved in the program development:

We additionally want to utilize VEKTR® as a risk management platform, which incorporates “Best Practices” as an
operating system for auditing, inspecting, reporting processes and procedures, for Optimal Preemptive Management
of the Dealerships.”
New Car Dealers of Utah - Board Of Directors

“The New Car Dealers of Utah believe that the dealership’s who establish “Best Practices” in all areas of the
operation from sales and service, to compliance and safety, also generate exceptional customer satisfaction and
dealer profits.”
Craig Bickmore - Director of New Car Dealers of Utah

“Risk Management is managing the operational risks inherent in each department’s processes and procedures, that
have the potential to steal away, diminished, or in any way put at risk the dealership profits.”
Brad Eichers – The Ken Garff Automotive Group

“Vektr is a one stop web based program that enables a dealership and its managers get their arms around all of the
required legal requirements in running an automobile dealership. In today’s world of “legal exposure” using VEKTR®
will minimize or eliminate that exposure. In addition VEKTR was developed by Dealers and their managers in unique
cooperation with each stores best practices. Combine these two and Vektr is the perfect answer for dealership
compliance”
Michael McDonald - President Bountiful Mazda

VEKTR® Web and Mobile technology provides the platform for operational excellence, it drives continuous performance improvement,
and saves time and money in performing routine business processes. Performance excellence and continuous improvement programs
are executed by management teams that understand and believe that, “What Gets Measured Gets Done, and What Gets Measured and
Routinely Reported Continually Improves”’ until agreed-upon performance standards are met and consistently sustained.

The management functions which the system automates are: Planning/Scheduling, (Budgeting),
Performance/Evaluation/Measurement, (audits-inspections), Action Item Improvement of Deficiencies, (management of variances),
Escalation of Management Follow-up, (return and report), Regular and Routine Reporting and New Evaluation, (actual vs. plan), Set a
New Plan based on Evaluation Results, and Continuously Improve, starting the management cycle over for the next period.

The VEKTR® system automates these management processes saving time and money and improves performance by having the right
employee be responsible and accountable within the organization. Reports are customizable and developed to capture any data you
desire to review by simply having them show up in your e-mail, every week, every month, or whenever, showing trends. The automated
management escalation of core critical performance deficiencies will be most useful and helpful in protecting dealership profits.